Dahe Net News As Shanghai Pudong Development Bank established its first branch in Huiji District, Cai Xiu was a little confused. Did he read it wrong? Since its establishment, Shanghai Pudong Development Bank Zhengzhou Yue Hunan Road Branch has attached great importance to civilized service management, actively practiced the “customer-centered” concept, and aimed to create “five first-class” service main positions. According to the Henan Banking Association Under the correct guidance of the company, civilized service has been implemented as a key task, and the company has focused on the depth and breadth of services, winning widespread praise from customers with high-quality services.
Growth and transformation create unique and vivid scenes
In July 2020, the Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch was established, taking an important step to deeply integrate its own development into the economic development of the Central Plains. Since its establishment, the bank has adhered to high-quality development as its main line and has embarked on a distinctive development path by relying on continuous financial innovation, high-quality customer service and good operating performance.
How leisurely and contented is it to handle banking business while looking at the shady Moon Lake? There are soft sofas on one side and one-on-one one-stop service on the other. How considerate is it? Eye-catching “financial knowledge boards” are placed, and “love equipment columns” can be seen everywhere… When you are in the special branch of Yuehu South Road, Zhengzhou, Shanghai Pudong Development Bank, you can feel the innovative finance and service warmth from Shanghai Pudong Development Bank everywhere.
Entering the lobby, in the spacious and bright branch lobby, The brand-new smart devices are particularly eye-catching. The stylish and simple silver leather sofas are in order. The electronic banking experience area and online banking self-service integrated intelligent processing area on both sides greatly improve the convenience for customers to handle business.
The consultation area provides one-on-one and face-to-face considerate one-stop services, leading customers to handle corresponding business. The VIP financial room also provides high-end customers with a private and comfortable private space, and provides professional, Personalized Assets “What a beautiful bride! Look, our best man was stunned and couldn’t bear to blink. “Xiniang said with a smile. Management services bring a richer and more vivid service experience to different customers.
Technology and innovation empower new dimensions of financial services
Staff told reporters that outlets The intelligence and digitization of the system allow more employees to move from the counter to the lobby, communicate more directly face-to-face with customers, and become more involved in helping customers solve their financial service needs and maintain customer relationships, truly breaking the service barrier. Achieve zero-distance contact between branch services and customers
Yuehu South Road Branch grasps the trend of branch intelligence and introduces various intelligent blueprints. Yuhua took a deep breath and said, “He is the son who saved his daughter on Yunyin Mountain. “Equipments and tools use the integration model of finance + technology to create a seamless online and offline service experience, effectively extending the time and space of services.
Intelligent product collection machines, all-in-one online banking machines, e-banking demonstration and experience machines, self-service receipt printers, inquiry and payment machines… Intelligent financial equipment can realize one-stop self-service and convenient services, integrating existing counter businesses, Omni-channel non-cash services such as electronic and self-service services integrate personal account opening, investment and financial management, electronic banking, password loss reporting, foreign exchange settlement and sales, etc. It adopts the “four one” operating model, and customers only need to insert the card once when handling business , one review, one result display, one signature, simplifying the process design, allowing customers to experience three-dimensional, multi-angle, and in-depth intelligent financial services in an autonomous, interactive and pleasant experience, and the future is full of storage. A wonderful experience with a sense of technology and technology.
Practice social responsibilities and convey the warmth of “Spufa”
Adhering to the party’s leadership and strengthening party building are the “roots” of the enterprise. “How about it?” Pei’s mother looked confused and did not understand her son’s question. and “soul” are the unique advantages of an enterprise. Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch has always adhered to the overall leadership of the party, insisted on taking branch brand building as an important starting point to improve the quality of party building work, enhance party building vitality, and serve the overall situation of the center, and carried out “pairing” party building and joint building with surrounding communities , through project party building, participated in many community volunteer activities, went to handle business for special groups in the jurisdiction, organized and carried out “six-in” publicity and popularization activities such as bringing financial knowledge to universities and communities, focusing on improving the financial literacy of the public and protecting people’s money bags ; Promote the construction of the “Cohesion Project” and continuously enhance the ability and quality of employees to serve the real economy and society and people’s livelihood, so as to do practical things for the people, solve problems for the enterprise, seek happiness for employees, and contribute to society. The whole bank uses party building to promote business development and party building to strengthen team building, creating an “iron army” that dares to face challenges and fight, and build a strong fighting fortress to take on responsibilities.
In the next step, Shanghai Pudong Development Bank Zhengzhou Yuehu Branch will continue Fulfilling the mission of “finance creates value for a better life”, we will continue to strengthen branch service standards, innovate branch specialty services, expand the breadth of financial services, and polish the brand image with practical actions. (Yang Ruchao)
Her tears made Pei Yi freeze up, and he was suddenly stunned and at a loss.